How to care for your Hallmark Floors

Floor Care Maintenance

Enjoy your new Hallmark Floors for years to come and keep them looking great with our cleaning products. The cleaning products used will vary depending on the Finish of the floors. Hallmark Floors offers two finishes, each with their own specially made formulas.

Where to buy cleaner for your floors.

Our cleaners are available to purchase through your
local dealer or from 1877FloorGuy.com.

Please make sure to read the maintenance and warranty guide,
before cleaning your floors for the first time.

Floor and Care Maintenance for Hallmark Floors' floors.

GENERAL MAINTENANCE

Follow the care guidelines carefully and you will have beautiful floors for years to come.

1. Use Hallmark recommended cleaning products:
Recommended cleaners are designed to clean and maintain Hallmark Floors flooring products. The cleaner is dependent on which finish your flooring has.

2. Do not use unauthorized maintenance products:
Such as oil soaps, paste wax, or other cleaners containing , lemon oil, citrus oils, Tung oils, ammonia, or cleaners containing silicone. Do not use two in one cleaners that contain acrylics or urethane polish to restore gloss. Use of these products invalidates the product warranty.

3. Pets:
Keep nails well trimmed and paws free of dirt, gravel, grease, oil, and other staining agents. Wipe up pet urine and waste to prevent stain damage to wood.

4. Regular Maintenance Dust Removal:
Dust and allergens are easily removed with canister vacuum and soft brush attachment. Removal of dust and grit with regular vacuuming removes these abrasive agents for good long term performance of the floor. The brush should be replaced as needed to prevent scratching of the floor. Perform as needed (average in normal household is weekly) NOTE: Do not use treated commercial dust-mop or treated dust pads of any kind as they can contain petroleum based solvents that can leave a chemical residue on the floor.

5. Clean Up All Spills:
Spills can be cleaned up with a moistened, well wrung out soft cloth or sponge. Once the spill is removed, spray Hallmark Floors Cleaner on clean, moist, towel to remove all remaining residue. All spills must be cleaned up immediately to prevent damage to the floor.

6. No Wet Mopping/Steam Cleaners:
Do not use string mops, sponge-mops or steam cleaners to clean a Hallmark Floors.

7. Unauthorized Maintenance Products:
Do not use two in one cleaners or polishes that may contain acrylics or urethane. These products will damage the finish and invalidate the factory warranty.

7. Dent/Scratch Prevention
Wood flooring is susceptible to dents and scratches. Cloth glides must be applied to chair and furniture legs. Double barrel coaster wheels should replace hard rubber or metal wheels.

NU OIL® HARDWOOD FINISH CARE & MAINTENANCE

NU OIL® HARDWOOD FINISH CARE & MAINTENANCE

Nu Oil® finished hardwood floors can use either Hallmark Floors’ Nu Oil® Cleaner OR Bona® Pro Series Natural Oil Floor Cleaner

Nu Oil® Natural Cleaner is a specially made quality cleaner designed with nourishing properties which cleans, then quickly closes the pores of your Nu Oil® hardwood floor to protect against dirt and penetration of liquids. All products are natural, organic and VOC neutral, leaving no film on top of the wood.

PDF Care & Maintenance Guide for Nu Oil® Finished floors.

Regular cleaning of your Nu Oil® hardwood floor is performed by vacuuming with a soft brush attachment on a canister vacuum. Routine maintenance and cleaning is done using Nu Oil® Natural Cleaner. Also available in Gallon Sizes.

• Always make sure your Nu Oil® hardwood floor has been vacuumed clean and free of dirt and debris before applying Nu Oil® Natural Cleaner.

• Nu Oil® Natural Cleaner should always be shaken well before using.

• Simply spray the Nu Oil® Natural Cleaner onto your oiled hardwood floor and clean in sections using a terry cloth boot mop.

• Allow the floor to dry for 15 — 20 minutes before walking on it.

• As needed, reapply Nu Oil® Natural Cleaner to help restore the richness and beauty of your oiled hardwood floor.

• Use Nu Oil® ReNu to refresh Nu Oil® finish every 4 months.

Full Instructions: Care & Maintenance Guide for Nu Oil® Finished floors.

• Organic Solid Hardwood
• Crestline Solid Hardwood
• Organic Engineered 567 Hardwood
• Alta Vista Engineered Hardwood
• Ventura Engineered Hardwood (Oak Only)
• Novella Engineered Hardwood (Oak Only)
• True Engineered Hardwood

OPTIONAL | WHITE OIL FOR NU OIL FINISHED FLOORS

Nu Oil® White Oil Cleaner has the same make up or Nu Oil® cleaner with white color added to keep the planks from darkening over time and keep them well-nourished and light in color. Nu Oil® White Oil Cleaner is for use on select Nu Oil® finished hardwood floors. See below list of colors:

ALTA VISTA:

  • Malibu
  • Balboa
  • Laguna
  • Cambria
  • Pismo
  • Ojai
  • Carlsbad
  • Big Sur

VENTURA:

  • Pearl
  • Sandal
  • Marina
  • Seashell

NOVELLA:

  • Hawthorne
  • Twain
  • Hemingway

ORGANIC 567:

  • Gunpowder
  • Pekoe
  • Ginseng
  • Hibiscus
  • Chai

TRUE:

  • Lemon Grass
  • Ginger Lily
  • Jasmine
  • Silver Needle
  • Magnolia
  • Juniper

CRESTLINE SOLID:

  • Monroe
  • Montblanc
  • Shasta

ORGANIC SOLID:

  • Noni
Floor Care maintenance for Hallmark Floors

TRUEMARK HARDWOOD FINISH, VINYL AND BAMBOO CARE & MAINTENANCE

GlazeTek Polyurethane finished floors can be cleaned with BONA PROFESSIONAL® or TRUECLEAN floor cleaner.

TrueClean is a specially formulated for the cleaning and care of Truemark Polyurethane hardwood floors, Vinyl flooring & bamboo. Designed to clean without leaving residue or film buildup. Leaves floors sanitary, reduces odors, cleans and protects for longevity.

PDF Care & Maintenance Guide for TrueMark® Finished Hardwood floors  

PDF Care & Maintenance for Hallmark Vinyl Floors

Regular cleaning of your floor is performed by vacuuming with a soft brush attachment on a canister vacuum. Routine maintenance and cleaning is done using TrueClean Cleaner. Also available in Gallon Sizes.

• Always make sure your floor has been vacuumed clean and free of dirt and debris before using TrueClean

• TrueClean should always be shaken well before using.

• Simply spray the TrueClean onto your floor surface and apply in sections using a terry cloth boot mop.

• Allow the floor to dry for 10—15 minutes before walking on it.

Full Instructions:   Care & Maintenance Guide for TrueMark® Finished Hardwood floors  /   Care & Maintenance for Hallmark Vinyl Floors

HARDWOOD FLOORING

• Regatta Spill Proof
• Avenue Engineered
• Grain & Saw Engineered
• Novella Engineered  (Hickory & Maple Only)
• Ventura Engineered  (Maple, Hickory & Walnut Only)
• Monterey Engineered
• Serenity Collection

VINYL FLOORING

• Courtier Rigid Click

Additional Maintenance Products Available Below

How to care for your Hallmark Floors

ADDITIONAL MAINTENANCE RESOURCES

REVIVE

REFRESH THE FINISH

RESTORE

RESTORE THE FINISH

TOUCH UP KITS

WHEN LIFE HAPPENS

DOCUMENTS

ADDITIONAL INFORMATION