A COMPREHENSIVE GUIDE TO MAINTAINING YOUR HALLMARK FLOORS®
Maintaining the beauty and longevity of your Hallmark Floors requires proper care and cleaning. By following these guidelines, you can ensure your floors remain stunning and durable for years to come.
GENERAL CARE
Follow the care guidelines carefully and you will have beautiful floors for years to come.
Nu Oil® Finished floors are to be cleaned with Bona® Pro Series Natural Oil Floor Cleaner.
DOWNLOAD MAINTENANCE GUIDE FOR NU OIL®.
COLLECTIONS WITH NU OIL®:
• Organic Engineered 567 Collection
• Alta Vista Collection
• Ventura Collection (Oaks Only)
• Organic Solid Collection
• Crestline Solid Collection
TrueMark® Glaze Tek Polyurethane finished floors are to be cleaned with Bona® Pro Series Hardwood Floor Cleaner.
These collections include:
• Serenity Collection
• American Traditional Classics Collection
• Avenue Collection
• Ventura Collection (Hickories, Maples & Walnut Only)
• Monterey Collection
• Novella Collection (Hickories & Maples Only)
• Grain & Saw Collection
• Regatta Collection
• Courtier Collection
Bamboo:
• Teragren Collection
GENERAL CARE
Follow the care guidelines carefully and you will have beautiful floors for years to come.
1. Use recommended cleaning products exclusively:
Hallmark Floors has specially formulated cleaners designed to maintain the pristine condition of our flooring products. The cleaner you use depends on the finish of your floor. See above for collections and cleaners.
2. Do not use unauthorized maintenance products:
Such as oil soaps, paste wax, or other cleaners containing lemon oil, citrus oils, Tung oils, ammonia, or cleaners containing silicone. Do not use two in one cleaners that contain acrylics or urethane polish to restore gloss. Use of these products invalidates the product warranty.
3. Pets:
Keep nails well trimmed and paws free of dirt, gravel, grease, oil, and other staining agents. Wipe up pet urine and waste to prevent stain damage to wood.
4. Regular maintenance dust removal:
Dust and allergens are easily removed with canister vacuum and soft brush attachment. Removal of dust and grit with regular vacuuming removes these abrasive agents for good long term performance of the floor. The brush should be replaced as needed to prevent scratching of the floor.
5. Clean up all spills:
Spills can be cleaned up with a moistened, well wrung out soft cloth or sponge. Once the spill is removed, spray the recommended cleaner on clean, moist, towel to remove all remaining residue. All spills must be cleaned up immediately to prevent damage to the floor.
6. No wet mopping/steam cleaners:
Do not use string mops, sponge-mops or steam cleaners to clean a Hallmark Floor.
7. Unauthorized maintenance products:
Do not use two in one cleaners or polishes that may contain acrylics or urethane. These products will damage the finish and invalidate the factory warranty.
8. Dent/scratch prevention
Wood flooring is susceptible to dents and scratches. Cloth glides must be applied to chair and furniture legs. Double barrel coaster wheels should replace hard rubber or metal wheels.
